Delivery Options
Free WorldWide home delivery Between 8-14 business days.
Reaches the customer’s home. Cost – Free!
All orders are processed and shipped within 3 business days of placing the order. (Monday to Friday, excluding holidays).
Orders received by the system on Saturday or Sunday will only be processed on Mondays – Wednesdays of the following week.
Please note: In order to optimize the delivery to you, when buying on the website, it is recommended to write a personal phone number and not a home phone.
When the shipment arrives at the mail delivery point, the customer will receive an SMS message to the number he enters in the order.
Shipping Fees
Shipping fees are indicated separately on the order form and on the invoice or delivery note.
There is no shipping fee for purchases over an amount we may display on the Website and may change from time to time.
Product supply
Delivery of products by the distribution of deliveries is only within Israel and is subject to reasonable accessibility (infrastructure, security restrictions, etc.).
We will not be liable for any damages due to delays and/or delays caused as a result of force majeure, third parties, and/or circumstances or events beyond our control.
We will deliver any product purchased to the address typed at the time of purchase.
We undertake to deliver the purchased products provided that the payment by credit card is approved as detailed above and below.
The delivery date of shipment
The date of delivery of the products is on working days counted from the date of receipt of approval for the transaction from the credit company (Monday-Friday, not including Saturdays, Sundays, and holidays).
Product return policy and cancellations
Refunds and cancellations of transactions are made in accordance with the Consumer Protection Law for certain transactions as specified in the law.
“A consumer may cancel a transaction, before or after receiving the product, due to remorse for actually making the transaction.
When the reason for the cancellation is only remorse, he will have to pay the dealer a cancellation fee at the rate of 5% of the transaction value, or USD 100, whichever is lower.” Due to cancellations of transactions of a defective product, a full refund will be given after sending the product back to the company’s offices.
If the product has already been received, it must be sent to the collection point after the credit.
I was skeptical. I purchased the medium pan. Excellent!! No oil needed at all. No stickiness whatsoever.
It would have been great if there were also deeper and larger pots or pans for cooking fish / meat.
I’m happy with the pan!
I bought it and it is great for frying even with oil. The heat is evenly distributed throughout the same pan prepared together at the same level.
And without oil, cooking eggs is just great !!
Very satisfied, thanks 🙂
Excellent product and excellent service.